For Patients who plan to submit to insurance:
- It is the responsibility of the patient to contact the insurance company and retrieve all pertinent information.
- It is the responsibility of the patient to make sure all the necessary steps are taken to process insurance claims.
Helpful Hints when contacting your insurance company:
Find out if you have “out-of-network” Occupational Therapy benefits. If yes then:- Request the necessary claim forms to submit with the superbill, which will serve as your proof of payment.
- Find out if you should fax or mail your claim. If you mail it, it is a good idea to keep a copy for your records.
- Find out if you need a doctor’s prescription/referral.
- Find out if you have a deductible; ask if it is per person or per family.
- Find out what the percent of coverage for out-of-network benefits is (i.e. 80%/20%)